A traditional family bakery working out of a former flour mill in the heart of Ryde on the Isle of Wight. There, the skilled bakers work into the early hours of the morning to bring you fresh handmade bread, pastries and cakes. Established in 1997, the business has grown in the past 20 years with shops in Newport, Shanklin, Cowes and Yarmouth. You can also enjoy a whole range of their products in shops, restaurants and pubs across the Island!
Home delivery on bread, flour, eggs, pasta, cakes, yeast. Minimum order £8, next day delivery if ordered before 2.30pm. Call (01983) 566868 or message on Facebook. Pre-order and collection no minimum order. Call the shops and request stuff to be put to one side before coming in on the day.
Shop Phone Numbers:
Click & Collect
You can order, pay and arrange for collection in one of Grace’s stores for next day delivery. No minimum order. Check out before 2.30pm.
DELIVERY: Order, pay and arrange delivery for the next day. Minimum order £8. Island-wide delivery is FREE. Check out before 2.30pm.
We have a lot of facebook messages that we are trying to make our way through them, we will get to you. Not to worry! Here are some FAQs on home delivery to answer some of your questions in the meantime.
How can I order?
We will be launching our website in the next couple of days you will be able to order and pay on there. We will not be taking any more orders over the phone now until Monday 30th for Tuesday 1st April Delivery.
When can I get delivery?
Order before 2.30pm to get delivery next day delivery. Our offices are open Monday to Friday. OUR OFFICE IS CLOSED ON SATURDAYS AND SUNDAYS.
When can I call to ask questions?
Our offices are open Monday to Friday 10am to 5pm. We are experiencing a high volume of calls at the moment and we’re trying to keep up with it all!
Can I message on Facebook to order?
Yes you can! We are taking facebook message orders at the moment. However the next day we can deliver is now TUESDAY 1ST APRIL. As our office is closed on Saturdays and Sundays we may not respond until Monday though we are trying our best to get back to everyone.
Is there a minimum spend?
Minimum order is £8 but delivery is free all over the Island! All deliveries are contact free.
Are you selling eggs and milk?
NOT YET. We will be once the website is up and running but we can’t take orders for this yet. You can however buy milk in our shops!
Can you deliver pies/pasties/sandwiches?
At the moment we can’t deliver any CHILLED items. So we can’t deliver pies, pasties, sausage rolls, sandwiches. You can however PRE-ORDER and COLLECT these items in our shop by calling your local Grace’s shop. Phone numbers below.
Can I pay via PayPal or bank transfer?
At the moment we are only accepting PHONE PAYMENTS. However, when the website is live you can pay on there using your card!
Can I use my Loyalty Points?
We can’t accept loyalty points or apply loyalty points for home delivery customers. Annoyingly our system for payment and ordering over the phone doesn’t connect up to our till/loyalty card system. You can continue to use this in store though.
I don’t want to order £8 worth of food, what can I do?
We have set the minimum spend because it is costly for us to drive across the Island for free. We want to make home delivery as accessible as possible to everyone. If you are only wanting one or two items and it doesn’t make up the amount consider asking your neighbours if you would like to order together, we can deliver to separate addresses on the same street or in the same flat building!
I’m a key worker/NHS worker/carer and I’m not sure I’ll be home for a delivery!
Not to worry! We are happy to deliver to workplaces if that is suitable for you/if your employer is happy for us to do so. We can do contact free delivery. We currently deliver daily to St Mary’s Hospital as well. Alternatively, get in touch and let us know your situation and we can try and work something out for you. We are here to help!
|Monday||8:00 am - 4:00 pm|
|Tuesday||8:00 am - 4:00 pm|
|Wednesday||8:00 am - 4:00 pm|
|Thursday||8:00 am - 4:00 pm|
|Friday||8:00 am - 4:00 pm|